Cisco makes account creation easier
I asked a phone support person today about the current version of Communications Manager. We are on 9.1.1 and the current version is 10.x. He said the biggest change is the ease of creating a new user account if CU is tied to Active Directory or Open Directory. No more creating a user and then individually creating new devices and changing settings. I do not know the details but it cuts down the time associated with adding new staff. This fixes my biggest complaint with Communication Manager. Now to figure out when I can schedule an upgrade.