Life has been very quiet with our Cisco phone system. Everything has been working well and there have been no changes. This and general business is why I haven't posted here recently.
Someone asked if there was a way to send an incoming phone call directly to voicemail. I asked CWPS and they were able to add this functionality to our phones very quickly.
So always ask your support people or the Cisco forums if you want a feature that you do not see. There is a good chance that you have it but it hasn't been enabled.